General FAQ



What is Compini?


Compini (from “company” + “initiative”) provides a suite of feedback tools that align your organization by giving employees a unique platform to share their thoughts and be heard.

 

COM-pi-ni”? “Com-PI-ni”?


We pronounce Compini like “company”, except with the “com” as in “compliment” or "comprehend".

 

Why should I use Compini?


On average, people are working at ever larger organizations for shorter periods of time. Not surprisingly, and despite billions in spending, employee (+ student) engagement levels haven't budged. Compini provides a means for radically candid dialogue among members of an organization in a way that surveys and unmoderated forums can't. The result is a more engaged and responsive culture where the best new ideas can (and do) come from any internal source.

 

How does Compini work?


After signing up for an account, you can post new topics, comment on existing ones, and vote on what is important and/or helpful in moving conversations forward. Over time, topics with the most upvotes (vs. the loudest single voices) percolate to the top of the list, getting noticed by management and co-workers alike as the most important to address.

 

For employees



Do I have to reveal who I am when posting?


No. You are free to post as "hikerguy72", "TolstoyFan", or any other available username you prefer (just don't use any one else's real name).


If I'm able to conceal my identity, why are you asking me for my business email?


Compini uses your email address to verify your affiliation with a particular company, school, or other organization -- it is not shared with anyone. For more information on the steps we take to protect your anonymity, please consult our privacy policy.


I don't like the username I chose. Can I change it?


You are free to abandon your account and sign up with a new username at any time. Any prior postings will retain their original author attribute.

 

For management



We already conduct employee surveys. How is Compini different?


Surveys provide a useful snapshot of employee sentiment at any given time. However, they have some major inherent drawbacks, including:

  • Top-down questions offer little or no opportunity to address important issues that may not be covered by existing prompts.
  • Periodic and/or infrequent administration captures feedback as a lag indicator, offering no opportunity to respond proactively.
  • Low participation rates tend to skew towards outliers, providing a misleading and possibly inaccurate assessment of organizational health.

In addition to its discussion and reporting tools, Compini offers a polling system that allows for rolling feedback based on both general and customer-created prompts.


Why are employees allowed to use a pseudonym when posting?


Paradoxically, open and transparent dialogue is often easier when people have the option of keeping their identity undisclosed. This also allows readers of topics and comments to remove any possible bias between message and messenger. While many employees choose to use their real name as their username, this is never required.

 

What about “trolls”?


Compini provides all users with a means to downvote and report abuse, and managers with administrator rights can immediately and permanently ban anyone who doesn't follow the (very simple) rules. Interestingly, however, as Compini forums can only be viewed by others within one's own organization, people rarely want to create a toxic environment for themselves and it really hasn't come up. Through it's "props" tool, Compini also allows employees to recognize each other for positive, often unsung contributions that go above and beyond.

 

Is this going to be another demand on my time and that of my employees?


Compini customers report a major time savings when using the platform, especially in the following areas:

  • Gathering and compiling feedback: New initiatives can be vetted, approved, and "owned" without lengthy email threads or duplicate efforts.
  • Issue identification and resolution: Potential issues of common concern are discovered and resolved proactively in a transparent, collaborative environment.
  • Corporate memory: Rather than answer different versions of the same question multiple times (and risking misunderstanding between responses), management can address a topic universally in one known place for current and future employees alike.

Compini is expressly designed to promote and reward long-term dialogue rather than constant notification: The average user spends seven minutes on-site, three times per month, during which they are able to read, comment, vote, and post about what is top of mind without sending or forwarding a single email.

 

How difficult would it be to implement Compini within my organization?


Compini is designed to be a turnkey, easy-to-use solution for employee feedback requiring little to no user training. As a hosted service that provides for "neutral ground", no integration with existing systems or networks is required. Where helpful, however, APIs are available for incorporation within existing intranets.

 

How can I find out more?


We're always interested in exploring partnerships with those looking to build and reap the benefits of a culture of continuous improvement. Please contact us to schedule a brief (and worry-free) conversation.


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